Privacy Policy

    Last updated: March 2026

    Welcome to SyQon (“we”, “our”, “us”, or “the Company”), an online platform providing digital software products related to photo editing and artificial intelligence tools.

    We are committed to protecting your personal data and ensuring transparency in how your information is collected, used, and safeguarded, in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national laws.

    1. Data Controller

    The data controller responsible for processing your personal data is:

    SyQon
    Email: contact@syqon.it

    2. Types of Personal Data Collected

    We may collect and process the following categories of personal data:

    2.1 Data provided directly by the user

    When you use our services, we may collect:

    • First and last name
    • Email address
    • Billing information (such as billing address and order details)
    • Account login credentials (if applicable)
    • Any information provided through customer support or contact forms

    Important:
    We do not collect, store, or have access to full payment card details (such as credit or debit card numbers).

    All payments are processed securely by third-party payment providers, such as PayPal and Stripe, which handle payment data in accordance with their own security and compliance standards.

    2.2 Automatically collected data

    When you visit our website, certain information is collected automatically:

    • IP address
    • Device type and operating system
    • Browser type and version
    • Pages visited and time spent on the website
    • Referral URLs

    2.3 Cookies and tracking technologies

    We use cookies and similar tracking technologies to enhance user experience and analyze website performance.

    These may include:

    • essential cookies
    • analytics cookies (e.g., Google Analytics)
    • marketing cookies (e.g., Meta Pixel, TikTok Pixel)

    Users can manage cookie preferences via browser settings.

    3. Purpose of Data Processing

    We process personal data for the following purposes:

    • to provide access to digital products purchased
    • to process payments and manage transactions
    • to deliver customer support and technical assistance
    • to improve website performance and user experience
    • to send service-related communications
    • to comply with legal and regulatory obligations

    4. Legal Basis for Processing

    We process personal data based on:

    • performance of a contract (purchase and delivery of digital products)
    • legal obligations (e.g., tax and accounting requirements)
    • legitimate interests (e.g., service improvement, fraud prevention)
    • consent, where required (e.g., marketing communications)

    5. Data Sharing and Third Parties

    We do not sell or rent personal data.

    However, we may share personal data with trusted third parties where necessary, including:

    • payment processors (e.g., PayPal, Stripe)
    • hosting providers and cloud services
    • analytics and marketing platforms (e.g., Google, Meta, TikTok)
    • technical service providers supporting our platform

    All third parties process data in accordance with their own privacy policies and applicable regulations.

    6. International Data Transfers

    Some of the services we use may involve the transfer of personal data outside the European Economic Area (EEA).

    In such cases, we ensure that appropriate safeguards are in place, such as:

    • Standard Contractual Clauses (SCCs)
    • Adequacy decisions by the European Commission

    7. Data Retention

    Personal data is retained only for as long as necessary for the purposes for which it was collected, including:

    • duration of the customer relationship
    • legal, tax, and accounting obligations
    • dispute resolution and enforcement of agreements

    8. Data Security

    We implement appropriate technical and organizational measures to protect personal data against:

    • unauthorized access
    • accidental loss
    • misuse or disclosure

    Despite our efforts, no system can guarantee absolute security.

    9. User Rights

    Under GDPR, users have the right to:

    • access their personal data
    • request correction of inaccurate data
    • request deletion (“right to be forgotten”)
    • restrict processing
    • object to processing
    • request data portability

    Requests can be submitted to: contact@syqon.it

    10. Marketing Communications

    If you have provided consent, we may send you marketing communications related to our products and services.

    You may withdraw consent at any time by:

    • clicking the unsubscribe link
    • contacting us directly

    11. Third-Party Links

    Our website may contain links to third-party websites.

    We are not responsible for the privacy practices of those websites and encourage users to review their policies.

    12. Children’s Data

    Our services are not intended for individuals under the age of 18.

    We do not knowingly collect personal data from minors.

    13. Changes to This Policy

    We reserve the right to update this Privacy Policy at any time.

    Changes will be published on this page with an updated revision date.

    14. Contact Information

    For any questions, requests, or concerns regarding this Privacy Policy or your personal data:

    📧 contact@syqon.it